Evaluating EMS Value - The Case of a Small Accountancy Firm

نویسندگان

  • Carlos J. Costa
  • Pedro Antunes
چکیده

This paper discusses the evaluation of Electronic Meeting Systems (EMS). More specifically, it tackles the problem of evaluating the perceived organizational value of these systems. EMS lay down one sub area of research crossing Computer Supported Cooperative Work (CSCW) and Group Support Systems (GSS) in particular and information systems in general. Based on these multiple perspectives, we developed an evaluation grid for EMS. The evaluation grid identifies several EMS components as well as different levels of organizational impact. Our hypothesis is that with this grid it is possible to analyse and evaluate the organisational, group and individual impact of EMS. The paper also presents an application of the grid to a real organization: an accountancy firm.

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تاریخ انتشار 2002